Frequently Asked Questions
Build rosters with availability, skills, qualifications and rules baked in, reducing rework and last-minute scrambles.
AI-Powered Staffing for Human Powered Success
Manage every shift, every hire and every workflow with eZaango Flourish. All in one platform combining Customer Success, Professional Services and support to help your teams work smarter, stay compliant and thrive across aged care, hospitals, childcare, disability care and in-home care worldwide.
Your Workflows
Unified in One Place
Replace disconnected spreadsheets and systems with a single view of your workforce, from first application to final payslip.
01
Unify Every Workflow in One View
See recruitment, rosters, compliance, invoices and payroll together so every decision is based on live data.
02
Turn Complex Staffing into Simple Routines
Standardise processes for healthcare and community staffing so teams spend less time on admin and more time filling shifts.
03
Give Admin Instant Clarity Across the Workforce
Give Admin a real-time picture of staff availability, costs and risks across locations and services.
Confident Rosters That Keep Care Running
Plan safe, cost-aware rosters in minutes while matching the right people to the right shifts every time.
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Manage changes on the fly with instant updates to staff via mobile, keeping everyone clear on where they need to be.
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Track time and attendance against planned shifts so you can control labour costs and protect margins.
All-in-One Toolkit for Compliant & Confident Care Delivery
From first shift to final invoice, Flourish gives each team the features they need without juggling multiple platforms.
Roster Management
Build, adjust and publish rosters with real-time visibility of availability, skills and costs.
Compliance
Track credentials, checks and policies with alerts so every shift meets legal and award obligations.
Invoice & Payroll
Flow approved timesheets straight into invoicing and payroll to reduce errors and pay staff on time.
HR Core
Centralise contracts, leave, performance notes and documents so HR can support staff across all locations.
Recruitment & Talent Pool
Build your own on-call talent pool with pipeline tracking from application to onboarding, to first shift.
Training
Record inductions, refreshers and role-specific training so managers can see who is ready for which shifts.
Built for Agencies
That Want to Grow
Not Just Cope
Whether you run a small staffing team or a multi-site workforce, Flourish scales with you so you can take on more clients without burning out your coordinators. Keep rostering, time and attendance, and key approvals connected, so finance and operations aren’t reconciling different versions of the truth each cycle.
You Get More Than Software You Get Experts on Your Side
Our services team works alongside you to implement, optimise and support Flourish, so your investment delivers measurable outcomes.
Customer Success
Dedicated specialists help you set goals, review usage and unlock new value as your business evolves.
Professional Services
Implementation, data migration and workflow design tailored to your staffing model and funding frameworks.
Support
Responsive, healthcare-aware support teams who understand rosters, awards and audits, not just software screens.
Integrates With Your
Trusted Systems
Plug Flourish into your payroll, accounting, care management and communication tools so data flows smoothly and teams avoid double-entry.
eZaango Academy
Go1
Employment Hero
MYOB
Quickbooks
Sage
Xero
Edge Out
Office 365
ELMO
Google
Outlook
VSure
Microsoft Teams
User’s
Feedback
Results Our Customers Talk About
Staffing and care leaders use Flourish to cut admin time, improve shift coverage and feel more confident at audit time.
We’ve gone from chasing timesheets every week to having clean data ready for invoicing and payroll in hours instead of days.
Our coordinators can finally see availability, compliance and preferences in one screen, which has transformed how we roster complex shifts.
Implementation support was excellent. The team understood our awards, our funding and our on-call model and designed workflows that actually fit.
Audits are far less stressful now. We can quickly show training, incidents and corrective actions without digging through folders and emails.
Having recruitment, HR, rosters and payroll connected means we can scale into new regions without adding the same level of admin overhead.
Front-line staff love the clarity. They know their shifts, can update availability and feel confident they’re being paid correctly.
A CRM-style workforce platform that helps care providers run recruitment, rostering, time and attendance, compliance, payroll exports, invoicing, training and incident records in one place. It is built for regulated care settings where accurate records and safe staffing matter.
Providers that manage employees and casual staff across disability support, aged care, hospitals, child care and in-home care. It helps single-site teams and multi-region services.
It centralises policies, records and acknowledgements, supports permissions and audit history, and keeps information organised for the strengthened Aged Care Quality Standards, including expectations for information management.
We align our practices to the Australian Privacy Principles and ISO/IEC 27001 information security controls, including role-based access and audit logs, so sensitive workforce and client data is handled appropriately.
Yes. Staff can see shifts, check in by mobile, submit leave or unavailability and receive secure updates without using personal apps.
Timesheets and approved rosters feed clean data to your payroll and billing systems. This improves accuracy and shortens reconciliation.
Yes. Assign mandatory courses by role, track completions and schedule refreshers. That makes it easier to evidence competency during audits in NDIS and aged care settings.
Flourish supports multi-region access with granular permissions, location tags and reporting so you can run local rules while keeping a single source of truth.
Talent pools and quick ATS workflows shorten time to fill. Electronic rostering and better visibility can ease pressure by matching skills to demand more efficiently, which is valuable while care sectors report ongoing workforce gaps.
Say Yes to Mobile-Ready Care Teams
Keep rosters, shifts and updates in sync for every support worker, wherever they are.
Say Yes to Mobile-Ready Care Teams
Keep rosters, shifts and updates in sync for every support worker, wherever they are.